1. Who we are and what these terms cover
This website is run by Alturatech Consultancy Private Limited (called Alturatech, we or us in these terms), a company registered in Chennai, India. By using the site you accept these terms. If you do not accept them, please do not use the site.
Paid work is governed by a written proposal, statement of work or services agreement that both sides have signed or accepted. If it conflicts with these terms, the written agreement wins.
2. Using the website
You may use the site for lawful business purposes. You must not:
- Try to get into our systems or anyone else's without permission, or test them for weaknesses without our written consent.
- Upload malware, or send spam or false enquiries through our forms.
- Copy or scrape the site at scale, or use it to build a competing product.
- Pretend to be another person or company.
We may block access or remove content if we believe these rules are broken.
3. Our services
The site describes our services in general terms: website and mobile app development, cloud support and migrations, and DevOps and CI/CD automation. These descriptions are not an offer. Work starts only when both sides have agreed a written scope, timeline and fee.
Changes to an agreed scope go through a written change request. It states the effect on cost and timeline, and work on the change starts once you approve it.
4. Fees and payment
- Fees, milestones and payment dates are set out in your proposal or agreement.
- Prices exclude Goods and Services Tax and other taxes, which we add where the law requires.
- Invoices are payable within the period shown on the invoice. If payment is late, we may pause work after written notice and charge interest at the rate stated in the agreement.
- Costs charged by other companies, such as cloud usage, software licences, domain names and app store fees, are yours to pay unless we agree otherwise in writing.
5. What we need from you
To deliver on time we need the access, content, decisions and feedback the project requires, within a reasonable time. You confirm that you have the right to give us any material you provide, and that using it for the project will not break anyone else's rights.
Your cloud, domain and app store accounts stay yours, and you are responsible for keeping your own credentials safe. Delays on your side can move the timeline and, where they cause extra work, the fee.
6. Ownership of work
- The Alturatech website, including its text, design, logo and code, belongs to us or our licensors. You may view it and share links to it, but you may not copy or reuse it without permission.
- Custom code and deliverables we create for you become yours once you have paid for them in full, unless your agreement says something different.
- We keep ownership of our own existing tools, templates and know-how, and give you a licence to use them as part of what we deliver.
- Open source and third party components stay under their own licences, which we will point out to you.
7. Confidentiality
Each side will keep the other's non-public business and technical information confidential, use it only for the project, and share it only with people who need it and are bound to keep it secret. This does not apply to information that is public through no fault of yours, that you already knew, or that the law requires you to disclose.
On request we will sign a separate non-disclosure agreement before you share anything sensitive.
8. Third party services
Our work often depends on services from other companies, such as cloud platforms, app stores, payment providers and email services. Their own terms apply, and their outages or policy changes are outside our control. We will help you deal with the effects, and we will tell you promptly when we learn of a problem that affects your project.
9. Our promise and its limits
We carry out our work with reasonable skill and care. The website and its content are provided as they are. We do not promise that the site will always be available or free of errors. We also cannot promise particular business results, such as search rankings, sales or uptime, unless a written agreement states them.
10. Limit on our liability
To the extent the law allows:
- We are not liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill.
- Our total liability for any claim connected with our services is limited to the fees you paid us for the work the claim relates to in the 12 months before the claim arose, unless your agreement sets a different limit.
Nothing in these terms limits liability that cannot be limited by law, including liability for fraud or wilful misconduct.
11. Your responsibility to us
You agree to compensate us for losses, claims and reasonable costs that arise from material you give us that breaks another person's rights, or from your use of our deliverables in a way that breaks the law.
12. Ending the relationship
Either side may end an agreement as its terms allow. If it ends, you pay for work completed and costs incurred up to the end date, and we hand over the deliverables and access you have paid for. The sections on ownership, confidentiality, liability and disputes continue after the agreement ends.
13. Events beyond our control
Neither side is responsible for delay or failure caused by events outside its reasonable control, such as natural disasters, power or network failures, strikes or government action. The affected side will tell the other promptly and try to limit the effect.
14. Governing law and disputes
These terms are governed by the laws of India. If a dispute comes up, we will first try to settle it through good faith discussion for 30 days. If that does not work, the courts at Chennai, Tamil Nadu have exclusive jurisdiction, unless your written agreement provides for arbitration.
15. Changes to these terms
We may update these terms from time to time. The date at the top shows the latest version, and using the site after a change means you accept it. A change never alters an agreement you have already signed with us.
16. General
- If part of these terms is found to be unenforceable, the rest still applies.
- If we do not enforce a right straight away, we have not given it up.
- You may not transfer your rights under these terms without our written consent.
- These terms and any signed agreement are the whole understanding between us on their subject.
17. Contact us
Questions about these terms are welcome. See also our Privacy Policy and Cookie Policy.
Alturatech Consultancy Private Limited
No 21/22, WeWork Olympia Cyberspace
Guindy Industrial Estate
Chennai City Corporation
Chennai 600032
Tamil Nadu, India
Email: info@alturatech.co.in